Privacy Policy
Information We Collect
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication. This includes your name, email address, mailing address, phone number, and credit card information.
If you purchase a gift, we collect the recipient's information solely for order fulfillment and do not use it for marketing purposes.
How We Use Your Information
The information we collect may be used to:
- Personalize your site experience and respond to your individual needs
- Process transactions efficiently
- Respond to customer service requests
- Administer contests, promotions, surveys, or other site features
- Send periodic promotional emails (if you opt in to our newsletter)
Security Measures
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights. We implement SSL encryption for sensitive data transmission during checkout and payment processing.
Cookies
Cookies are small files that a site transfers to your computer's hard drive through your web browser. We use cookies to:
- Enable shopping cart functionality
- Understand and analyze site traffic patterns
- Improve your browsing experience
You can disable cookies through your browser settings, though this may affect some site functionality.
Third-Party Disclosure
We do not sell your personally identifiable information to outside parties. We may share information with trusted website partners who assist us with site operations, provided they agree to keep this information confidential. Non-personal visitor data may be shared for marketing and advertising purposes.
Your Controls
You can modify your email preferences and delete your account information through the "My Account" section of our website. Please note that transaction records are retained for accounting and legal purposes.
Consent
By using our site, you consent to this privacy policy.
Contact Us
If you have questions about this privacy policy, please contact us at sales@factor2.com or call 1-928-537-8387.